Emergency Call Issue

Emergency Call Issue

A problem with any VoIP provider is that, since the physical location of a caller may not correspond to his or her listed phone number, traditional emergency telephone number service, such as 9-1-1 and e911 in North America, are not available. Vonage emergency phone service requires subscribers to register their address with the company and is not operative in case of an Internet connection disruption or power failure (unless a UPS is used to power the Vonage telephone adapter, telephone base unit, and modem). Customers are responsible for maintaining their 911 location information at all times.
In the event that a customer dials 911 prior to the 911 verification becoming complete, the call will usually be routed to a national 911 call center where a customer must supply basic information (name, location, nature of the emergency, etc.), after which the call will be transferred to a local public service answering point, like a local Police Department. Also they will be adding a fee will each increase from $0.99 to $1.49, effective July 15, 2009. Vonage claims "This change allows Vonage to maintain our commitment to safety, innovation and customer service."All 911 calls should be free in any emergency.Article Directory : en.wikipedia.org